Terms & Condition

Terms & Conditions – INNMELA

Last Updated: March 2026

By accessing, browsing, or using www.innmela.com (“Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this website.

1. Introduction

INNMELA operates the website www.innmela.com and provides an online platform for users to browse and purchase products.

In these Terms:

  • “User”, “You”, or “Customer” means any person who accesses or uses the website

  • “We”, “Us”, “Our” refers to INNMELA

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian

We reserve the right to refuse service to anyone at our discretion.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

INNMELA is not liable for any loss arising from unauthorized account use.

4. Products and Pricing

  • All prices listed on www.innmela.com are subject to change without prior notice.

  • Prices applicable at the time of order placement will be charged.

  • Product images are for illustration purposes only; actual products may vary slightly.

  • We reserve the right to limit quantities or discontinue products at any time.

5. Orders and Acceptance

  • Placing an order constitutes an offer to purchase.

  • We reserve the right to accept or reject any order for any reason, including:

    • Product unavailability

    • Pricing errors

    • Suspicious or fraudulent transactions

    • Delivery service limitations

If an order is cancelled after payment, the applicable refund will be processed.

6. Payments

We currently support:

  • Cash on Delivery (COD)

  • Razorpay (online payments)

By placing an order, you agree to pay the full amount shown at checkout, including applicable delivery charges and taxes.

INNMELA does not store full card or banking details.

7. Shipping and Delivery

  • Delivery timelines shown on the website are estimates only.

  • Delivery availability depends on serviceable locations.

  • Delays may occur due to logistics issues, weather, or unforeseen circumstances.

  • Risk of loss passes to the customer upon delivery.

8. Cancellations

INNMELA reserves the right to cancel orders due to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Delivery limitations

Customers may request cancellation according to the cancellation policy displayed on the website (if applicable).

9. Returns and Refunds

Returns and refunds, if applicable, will be governed by the Return/Refund Policy published on the website.

Refund timelines may vary depending on the payment method and banking partners.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to hack, disrupt, or damage the website

  • Use automated tools to scrape or copy content

  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate accounts that violate these terms.

11. Intellectual Property

All content on www.innmela.com, including:

  • Logos

  • Text

  • Images

  • Graphics

  • Website design

is the property of INNMELA and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

12. Limitation of Liability

To the maximum extent permitted by law, INNMELA shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delivery delays beyond our control

  • Website downtime or technical errors

Use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless INNMELA from any claims, damages, losses, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your violation of any law or third-party rights

14. Third-Party Links

The website may contain links to third-party websites. INNMELA is not responsible for the content, policies, or practices of such external sites.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

16. Changes to Terms

INNMELA reserves the right to modify these Terms at any time. Updated terms will be posted on www.innmela.com and become effective immediately upon posting.

17. Contact Information

For any questions regarding these Terms & Conditions:

INNMELA
Website: www.innmela.com
Email: support@innmela.com